I've written a few times about the "deals" I have obtained by trading with customers, vendors and suppliers over the past few years. As isolated instances, they are fun to talk about and it always feels good to have a win/win exchange. But in this day and age we all...

Grandma Sally put out the Halloween decorations this week. That is always my tell-tale sign that fall is here and the holiday season has begun. I'm not a huge fan of Halloween, although years ago I did win best costume dressed in a baby blue full body leotard. I glued...

As a kid, I got teased mercilessly for my prominent proboscis. I think I could probably recite all 20 nose jokes from Roxanne (Obvious: "Excuse me. Is that your nose or did a bus park on your face?" Humorous: " Laugh and the world laughs with you. Sneeze and it's good...

As I bring to order this week's meeting of the Meatheads, I have a few orders of old business before I get to this week's topic. By the way, that nickname was coined while I was watching the Emmy's and Rob Reiner's tribute to Jean Stapleton. It is a very loving...

Happy 13th to our son, Jackson. Many of you know him from the shop or the farmers markets, so you know what a cool kid he has become. We are all very proud of him! I spend a little time each week comparing our pricing with our competitors, including Whole Foods (on a...

I spent a lot of time this week pondering customer service. It came up because of two vastly different experiences. In the first instance, I wanted some assistance from my First Data sales rep who handles my credit card processing. I sent out a pretty thorough email...