What are my delivery options?
You can always pick up your order for free at anyone of our farmers markets or at our Butcher Shop. You may also choose to have your order delivered to your home. We provide delivery within the San Francisco Bay Area for a small fee. In the event we don’t deliver to your area we will ship your order overnight via one of our shipping partners.
How much does delivery or shipping cost?
Currently, home delivery anywhere in the Bay Area is a flat $10 fee. We can overnight orders anywhere in California for $25 per box (a box holds about 20lb). Orders to Arizona, Washington, Oregon, and Nevada are $40 per box. We are happy to ship anywhere in the US outside of those states, just call for pricing.
When will my order arrive?
We have a five day advance on all orders. This means if you live in the East Bay you would need to order no later than Friday for the following Wednesday. Please note that if you place your order on a Monday for the East Bay, your order will come the following Wednesday (9 days later). If you select home delivery, your order will be delivered based on your area. Here are our current delivery zones:
- North Bay/Napa – Tuesdays
- San Francisco/Marin – Wednesdays
- East Bay – Wednesdays
- Peninsula/South Bay – Thursdays
If you select Overnight Shipping, your order will be sent out on a Tuesday. Orders within California are delivered next day, all others are two-day.
How is my order delivered or shipped?
All orders are delivered or shipped frozen. Please note that some thawing will occur during the delivery process. Your meat is perfectly safe even if it is completely thawed. As long as the product doesn’t get over 40 degrees, it is not only safe to eat it is fine to put back in the freezer. We have thoroughly tested our overnight boxes and they are expected to handle a shipping mishap that delays delivery by a day. If you have any concerns over how your meat arrives, please don’t take any chances and give us a call.
Do you deliver in North Berkeley? Thank you.
Yep! Just select East Bay on Wednesday. Thanks!
Need help ordering
How do you know the window of delivery once you have ordered?
Can I pick this up at the Community Market on Sunday?
Hi Deborah, Orders made by tonight (Tuesday) can be picked up at Community Market or any of our locations on Sunday. It is a 5 day window for all online orders. Thanks!
I picked up my chateaubriand today 12/19 is it ok in the fridge til Christmas or should I freeze it for a couple days